Wonderchat

Overview of Wonderchat

Businesses have reported positive outcomes from using Wonderchat, including reduced support queries, improved customer satisfaction, and enhanced efficiency in handling customer interactions.

Key Features of Wonderchat

• Quick Setup : Users can instantly build AI chatbots from their knowledge base with a simple 5-minute setup process that requires no coding.

• Custom Training : Chatbots can be trained using data from site links, YouTube links, or uploaded files, enabling them to answer questions about the user's product accurately.

• Customization : Users can customize their chatbot's role, tone, style, and behavior to fit their brand's identity.

• GDPR Compliance : Ensures that user data is handled in compliance with GDPR regulations.

• Support Query Reduction : Capable of reducing up to 70% of support queries by providing instant 24/7 support.

• Smart Routing : Includes features for routing to email support or live chat and escalating queries into a ticketing helpdesk.

• Feedback Collection : Offers tools for monitoring customer feedback on chatbot conversations.

• Detailed Analytics : Provides detailed reporting on user conversations, AI summaries, and topic classifications.

• Integration : Compatible with popular apps and websites, making it versatile for various business needs.

Comment cela fonctionne-t-il ?

Businesses have reported positive outcomes from using Wonderchat, including reduced support queries, improved customer satisfaction, and enhanced efficiency in handling customer interactions.